IHOP does not really have a need to do either of these strategies. With the close relationship that they have with suppliers, it would not make sense to integrate backward. As far as outsourcing goes, I am not sure how they could outsource anything in the restaurant biz. It would be interesting to imagine what that would be like though.
There may be some vertical integration going with the rooty tooty fresh n' fruity pancakes. I would think they outsource a lot of their food ingredients and services. Ex:the fruit to frozen food companys. Milk from dairy producers. Trash pick up services. Linen service companies.
ReplyDeletetrying to remember, but i don't thinl IHOP or Applebee's use tablecloths or cloth napkins, so not sure what linens they would have. when i worked at a Cracker Barrel many years ago, i remember that the wait staff always had "sidework" to complete every night before going home. A lot of clean up, and rolling silverware - making those neat little rolls of knife, fork, spoon into a napkin. so, i think restaurants like that do a lot in-house rather than out-source. the supplied food items of course are external
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